What do you do?
As Head of Client Experience at Big Valley, I’m like a conductor of an orchestra of seasoned experts in marketing and communications. But instead of making beautiful music, we create masterpieces of company stories, content, media results, social engagement and more that move our clients’ business forward. Every day, I find ways to empower our Client Partners to lead our teams, lead our clients, ensure we deliver operational excellence and an experience that exceeds expectations.
Why Big Valley Marketing?
Big Valley isn’t your typical agency. It’s a consultancy that provides the freedom, flexibility and focus for marketing and communications professionals to do their best work. That makes everyday FUN! With 100% of our focus on technology innovators and a team of tech experts that’s unmatched in the business, we’re seen as a critical business partner by today’s technology CMOs.
What’s one thing fun or surprising/unexpected about you?
While I’m not much of a cook, I took up baking during the pandemic to pass the time and pacify my sweet tooth. I’m not quite Master Chef material, but I can make a mean Banana Bread!
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Talent + Culture
With RSA rapidly approaching and the looming specter of COVID lifting, attendance
I attended my first RSA Conference in 1997. While sessions have changed
The Roads Most Traveled Take Us to RSA 🚗 For Josh Swarz,